We use cookies to make our service as accessible as possible. With the following dialogue you can select the individual tools and the selection will be stored locally in cookies on this computer. The dialogue can be activated and changed at any time by clicking on the button at the top right corner of the page.

Deactivate all tools Activate all tools Activate selected tools


The data center helpdesk is a central point of contact between users* and the data center. Here you will find a personal contact person* for IT problems in the university area - for example, if you have been assigned a computer center account, lost your password or need to configure a program to use central computer center services (eduroam, Stud.IP, printing services, software, etc.).

Fault reports, e.g. errors occurring in the PC pools, are also received here and forwarded to the responsible staff* in the computer center for rectification. Our employees at the RZ-Helpdesk are available during opening hours in the basement of the data center (Erzstra├če 18, Building B5, Room 043 - follow the green arrows on the floor).

© bojan/stock.adobe.com