How do I get support?

Instructions and documentation


Our Dokuwiki is available around the clock Please have a look at it for self-support.

Further questions: Support by e-mail

If you have further questions regarding the IT on our campus, please send an e-mail to This way we can help or contact you asynchronously and independent of your or our location.

RZ-Helpdesk: Only after registration!

In order to reduce the risk of infections, the computer center has currently reduced the personal support. Therefore, the RZ-Helpdesk is only available to students and employees to a limited extent.

Livechat and telephone

You can now use the live chat (bottom right on the RZ page), by phone you can reach us at 05323 - 72 2626. Please use our answering machine if you cannot reach someone directly. Please give us your name, a callback number and in every case your request.

Department 2

Department 2 can be reached for questions regarding its services at the address